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Your people. Our purpose.

Changing demographics, technology advancements and an increasingly diverse and demanding workforce are evolving how companies operate. Over decades, as innovators in group benefits design and technology-enabled absence management, Reliance Matrix has worked with the nation’s most progressive employers to help define best practices, strategies and programs for effective, compliant and equitable workforce management.
Comprising a top-rated insurance carrier and leading national absence management third-party administrator (TPA), we deliver solutions in four key areas:
  • Employee Benefits
  • Absence Management
  • Workforce Optimization
  • Human Resource Technology Integration
We provide benefits plans and absence management solutions for every size employer group, starting at two employees. Our coverages and patented workforce productivity tools are available standalone or seamlessly integrated with leading human capital management (HCM) and benefits admin platforms. And when it comes time to make good on the promise of service to your employees, we meet them where they are, with 24-hour access to expertise and unmatched visibility into every available benefit and entitlement.

What We Offer

Inclusive Design & Delivery

Benefits that are easy to understand, access and use

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Benefits Products

A comprehensive suite of employer paid and supplemental health options

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Integrated Claim Experience

Anytime, anywhere, any reason – access to information and help with the journey

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Mobile Technology

Putting power in your pocket

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Digital Administration

Managing your employee program is fast and easy

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Matrix Platform

A completely personalized experience at any stage of the journey

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Absence Blueprint®

Our expertise, your policies: superior guidance for employees

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Artificial Intelligence

Improving claims effectiveness with every touchpoint

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Service Model

One point of contact, near limitless resources

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Productivity Tools

Patented technology meets unmatched expertise

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Analytics & Reporting

Actionable, accessible, just-in-time information

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Compliance Expertise

Concierge level guidance on the regulatory stage

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Workforce Accommodations®

Sophisticated management of ADA and related services

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MatrixLink®

Our global translator for employee data

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HCM Consulting

Expert guidance on program design and platform implementation

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Partnerships

Integrated with major market players

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Billing And Administration Preview

Billing And Payment

Pay your bill – plus view archived statements, EOI activity, plan and rate details, and more.

Self-Service Tools

01
File a Claim

File a Benefits/Absence Claim

Wherever, whenever
Initiate a claim for a covered employee or provide necessary information on an existing claim with these intuitive, interactive forms.
02

Dental/Vision Services

Customized content
Click here to log into our secure Dental & Vision portal.
03
Search Form

Access Forms

Claims, beneficiaries and more
Locate and download the most commonly used forms, by state and product/service.
04
Evidence of Insurability

Evidence of Insurability

Check status
Click here to check the status of a current EOI application.
05
Matrix E Services

Matrix Platform

Best in class
Click here if you have a Matrix Absence (eServices) login